RPC has moved! These pages have been kept for historical purposes

A little thing for me to vent about today. I get up this morning as I do every morning to get some gathering and crafting progress done on my character. I notice my cell phone lost battery the previous night because I forgot to plug it in. No big deal right? Just let it charge a bit, boot it up, and open my square enix token. Well, the phone started fine but when I went into the Square Enix token app it was BACK at the registration screen asking for the registration password. Not to mention I can't log into my Manage Account Service page because it requires the onetime password to log in. So I try to 'emergency password' removal. That doesn't work because apparently my emergency password doesn't match what they have in their system. No biggie... I'll contact customer support I'm sure they will help me get this handled. I submit a ticket and call their customer service line.... and promptly receive a recorded message saying they are closed for the holiday. *hangs head* 

I'm hoping customer service DOES open up today and I at least get an email about my token. But that was NOT a good start to my day and I just want to go back to bed and start over again.